FAQ
Frequently asked questions
How do tiers and daily limits work?
Public and registered users receive the access configured for their tier. Subscription categories can include different tools and daily limits. A successful tool completion consumes usage only after the result is produced.
How do I upgrade or cancel?
Sign in, open the payment page to choose a category, and follow the available bank-transfer or Paystack path. Open My Account to see your subscription and cancel it. Cancellation removes current subscription access but preserves payment history.
Is my file private?
Most PDF, image, and utility tools process the file in your browser, so the original does not touch this server. Server-backed conversions are a separate case and are identified in the tool experience.
Which payment methods are accepted?
Depending on configuration, the platform accepts bank-transfer proof for administrator review and Paystack online payments. Availability is shown on the payment page.
What should I do if a tool fails?
Keep the original file, note the tool and error message, then contact support. Failed server conversions should not consume a usage count; support can inspect the account and transaction context.